Privacy Policy

Introduction

This Privacy Policy explains how nimbuscliff collects, uses, and protects personal information provided by clients and website visitors. We are committed to maintaining the confidentiality and security of your personal data.

Information We Collect

Personal Information

When you use our services or contact us, we may collect the following information:

• Full name
• Email address
• Property preferences and requirements
• Communication history
• Any additional information you voluntarily provide

Technical Information

When you visit our website, we automatically collect certain technical information:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Referring website

How We Use Your Information

We use collected information for the following purposes:

• Providing property advisory services
• Responding to inquiries and communications
• Matching your requirements with suitable properties
• Improving our services and website functionality
• Complying with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. Information may be shared only in the following circumstances:

• With property owners or landlords when presenting your tenant profile (with your explicit consent)
• With professional service providers who assist our operations (under strict confidentiality agreements)
• When required by law or to protect our legal rights

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure data storage systems
• Access controls and authentication
• Regular security assessments
• Staff training on data protection

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Client information related to completed engagements is typically retained for seven years for legal and business purposes.

Your Rights

Under UK data protection law, you have the following rights regarding your personal information:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure in certain circumstances
• Right to restrict processing
• Right to data portability
• Right to object to processing

To exercise these rights, contact us at [email protected].

Cookies

Our website uses cookies to enhance user experience and analyze site usage. For detailed information about our cookie practices, please review our Cookies Policy.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these third-party websites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised date. Continued use of our services after changes constitute acceptance of the updated policy.

Contact Information

For questions or concerns about this Privacy Policy or our data practices, please contact us:

nimbuscliff
42 Ecclesall Road South
Sheffield, S11 9PS
United Kingdom
Email: [email protected]